AI agents

Autonomous software systems that leverage LLMs to reason, plan, and execute complex, multi-step goals across external tools and data sources.

AI agents are the next evolution of applied AI: they are goal-driven, autonomous entities that handle entire workflows without constant human prompting. Unlike simple chatbots, agents use a core LLM for reasoning, integrate with external tools (APIs, CRMs, web browsers), and maintain memory to adapt and improve over time. Enterprises deploy them for high-value automation: examples include a sales agent generating over 2,000 qualified leads monthly or a research agent analyzing 50 petabytes of clinical data for insights. This technology is about scaling complex decision-making and action, not just conversation.

https://cloud.google.com/vertex-ai